Reliable Satellite Net (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Starlink satellite internet services, access our website, or interact with Starlink subscription plans.

By using this site or subscribing to our services (including Starlink residential, Starlink business, or mobile internet solutions), you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide:

• Name, email, and contact details during inquiries or Starlink sign-up

• Billing and payment info for Starlink subscriptions

• Customer support requests and service-related communication

B. Information Automatically Collected:

• IP address, browser, and device data

• Website usage metrics (e.g., Starlink internet speed pages viewed)

• Connectivity and performance logs for troubleshooting

C. Information from Third Parties:

• Identity or billing verification from trusted service providers

• Analytics or marketing partners (only with your consent)

2. How We Use Your Information

We use your data to:

• Provide and manage Starlink internet services

• Respond to technical support or Starlink installation requests

• Optimize service performance and diagnose technical issues

• Notify you about service changes or Starlink availability

• Prevent fraud and ensure network security

• Comply with legal obligations

We do not sell your personal data to advertisers or other third parties.

3. Sharing of Information

We may share your information:

• With trusted vendors for billing, technical support, and Starlink equipment fulfillment

• When legally required or in corporate transactions

4. Data Retention and Security

We retain data only as long as needed. Reasonable safeguards are applied to protect your:

• Starlink account login credentials

• Usage data (e.g., Starlink coverage map lookups or plan upgrades)

While we take strong precautions, no system is fully immune to unauthorized access.

5. Your Privacy Choices

You may:

• Access or correct your personal info

• Opt out of promotional emails from Starlink service notifications

• Limit tracking cookies

6. Cookies and Tracking

We use cookies and tools to:

• Enhance speed and website experience

• Improve support and detect anomalies with Starlink dish performance

• Evaluate demand in areas like Starlink Canada or Starlink RV

7. Third-Party Links

We are not responsible for content or data policies on external sites linked from our website.

8. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect or store data from minors.

9. Policy Updates

We may revise this policy to reflect updates in Starlink plans, legal requirements, or service enhancements. The latest version will always be posted here with the updated date.